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Shipping, DOA, and Guarantee

Our shipping guidelines are simple...

Free Next Day FedEx Shipping For Orders Over $250

Unless deemed unneccessary, we ship our products FedEx Priority Overnight, which means it gets to it's destination first the next morning rather than later in the afternoon. This type of service is always included rather than an additional fee like other sites. All shipping is a flat rate of $45. If you live in California your flat rate shipping would be $25. 

To better serve our customers, we do not charge any material or box fees. 

We ship every week Monday to Wednesday.  If there's a special date or time you'd like your package delivered, please let us know and we'll do our best to accomodate. We will ship your order on the next available day after the holiday for arrival on the following day. Due to numerous failures and inconsistencies we do not ship for Saturday deliveries at this time. We believe that delivering the animals healthy and alive is the most important.

We understand that these reef animals are sensitive to shipping. All of the products are packed by hand with best care possible, with industry standard packaging materials and insulation. You will receive tracking information from us via email as soon as your order is shipped.

Shipping and receiving is your responsibility! Please be available to receive your package, we cannot guarantee packages that have attempted delivery and you were not there to pick up or sign for it. We do not guarantee failed delivery attempts. Please contact FedEx or FedEx.com to locate your package. 

We do recommend that, if possible, to have the package shipped to a FedEx ship center (Not a drop box) for you to pick up when it arrives. This helps to expedite the process by eliminating the on-truck deliveries. 

Please keep in mind of the weather conditions in your area when placing your order. We cannot guranantee your package deliveries due to any delays or failures in shipping due to unforseen natural causes or failure of the shipping company. 

 

DOA and Guarantee

Here at Coral Revolution, our animals are well cared for at our holding and aquaculture facility before they are qualified to be made available to our customers. We want you to feel comfortable that you will get the animals you choose at their healtiest state when they leave our facility and arrive at your door.

If for some reason an item does not arrive alive, you must contact us immediately via email with detailed picture of the item in question. We reserve the right to determine if credit can be issued. Shipping cost is not refundable. But we will of course do everything we can to resolve the issue fairly. 

We pride ourselves on the best shopping experience possible. If you have any questions or requests, please contact us. 

  

 



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